Right of Withdrawal

iGLOWISER 30-Day Satisfaction Guarantee

We stand behind our premium beard and lip care products. If you're not completely satisfied, you may return your purchase within 30 days of delivery for a full refund.

How to Initiate a Return:

1. Notify us within 30 days by:

   • Email: support@iglowiser.com

   • Phone: +33756808960
     

2. Clearly state your desire to return the item(s)

3. Include your order number for faster processing

Return Process:

• We'll provide return instructions within 1 business day

• Items must be unused, in original packaging with all seals intact

• Return shipping is the customer's responsibility

• We recommend using a trackable shipping method

Refund Details:

• Full refund (minus any premium shipping upgrades) issued within 14 days of receiving your return

• Original shipping fees are non-refundable

• Refunds are issued to your original payment method

Important Notes:

• For hygiene reasons, opened/used products cannot be accepted

• Damaged/defective items qualify for free replacement (contact us immediately)

• We reserve the right to refuse returns that don't meet our policy requirements

Sample Return Request:

Dear iGLOWISER Customer Care,

I would like to return my order (#12345) under your 30-day guarantee.

Order Date: [MM/DD/YYYY]
Items Returning: [Product Names]
Reason for Return: [Optional]

Please send return instructions to:
[Your Email Address]

Sincerely,
[Your Name]
[Your Address]

For fastest service, please include your order number in all correspondence.